Useful answers.
A clearer next step.
Find a starting point for company, career, and crew questions. Confirm employment and assignment-specific arrangements with HR or your authorized coordinator.
What is Caribbean Group?+
Caribbean Group is an independent maritime company. This website introduces our values and working culture and provides access to Crew Connect, our internal employee workspace.
How can I ask about working with Caribbean Group?+
Email hr@caribbeangroup.world with the type of role you are interested in and a short summary of your experience. HR confirms current opportunities, role requirements, and the application route. Career disciplines shown on this website are not advertised vacancies.
How do I receive a crew account?+
Your company administrator creates your username, department, access role, and temporary password. Receive these through an approved private channel, sign in at the Crew portal, and set your personal password before submitting or managing records.
What can I find in My onboard?+
Your own registered assignment, vessel, joining and relief dates, joining instructions, document reminders, work/rest log summary, and assigned tasks. Information appears when the responsible team adds the relevant records.
Where can I confirm my joining and travel arrangements?+
Use the joining instructions issued by your authorized crewing coordinator. Ask the coordinator or HR to confirm travel, reporting, accommodation, and documents before making arrangements. A draft portal assignment is not a travel authorization.
Does a document marked Reviewed guarantee validity?+
Reviewed describes an internal record review. The responsible team must still confirm document authenticity, role requirements, and assignment readiness through the applicable company process.
How do I request employee support or leave?+
Current employees can sign in and use Service requests or Leave & welfare to submit and follow up. For help finding the correct contact, email HR. A submitted leave request is not an approval.
What if I cannot sign in?+
Check your username and password. Contact your administrator for a password reset or access review. Do not share passwords by email; HR can help you locate the right administrator.
Where should I report an immediate emergency?+
Use your vessel or workplace’s established emergency procedures and reporting contacts immediately. The website, portal and HR mailbox are not an emergency response channel.
Can I book a cruise on this website?+
This website is a company and employee information platform. It does not sell cruise tickets or accept passenger reservations. The Crew portal is for authorized employees.
Still have a question?
Contact HR with a concise summary. Current employees can also track routine requests in Crew Connect.